We're about halfway through the summer season, and if you're like us, you're ready to hit the road for a summer vacation with your family. Property managers can often struggle to find the time to take their vacation days, with maintenance duties, new tenants to woo and leases to renew. Without delegating, you'd probably never take a day off! Which is why the art and skill of delegation is so critical if you're going to head out of town this summer. Scott Safadi of Cal Bay Property Management has tips property managers need before they take time off this season.
Choose Your Substitute
Just as your teachers would take days off and leave a substitute teacher in your place back in high school, you should be selecting one person to fill in for you. While it's great if you have a whole team of people shouldering your duties, you should leave just one person with ultimate authority over helming your ship. Inevitably, there will be squabbles over who is in charge. Selecting just one person will put those fights to bed before they ever begin.
So who should you pick? Only you can answer that question, but we recommend selecting someone experienced, responsible and cool-headed. It should be obvious!
Notify Your Tenants and Contractors
Whether you make an official announcement or simply set your work email account to auto-reply to incoming message while you're away, it pays to keep people in the loop about your absence. If you're in the process of convincing a potential new tenant to sign their lease, be frank about your vacation and pair them with a responsible staff member who can take over the negotiations. People will be much more understanding than you'd expect! After all, who doesn't love a vacation?
Create Your Backup Plans
If something goes wrong while you're away, will your team be up to handling it? If you've trained your staff well, the answer should be yes. But if you're feeling anything less than 100% confident, consider asking a colleague to serve as an emergency contact. This could be a mentor in the industry or even a manager of a neighboring property. Your staff should be running the show, but if something serious crops up that they feel ill-equipped to deal with, having a seasoned professional there to take the reigns can be a real life-saver.
- Scott Safadi, Cal Bay Property Management
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